Our services

Service, that provides space for you to be yourself. Enduring comfort.

Familotel Das Hopfgarten
'Murmeltier' apartment

Our services

Scope for yourself, complete with comfort

Here with us you get to enjoy the perfect combination of Alpine well-being, comfortable facilities and flexible organisation for your holiday. You can organise your holiday in a way that suits your needs: relaxed, independent and with everything, that you actually need. Accompanied by our services – discreet, well thought-through and attention to details.

Cosy rooms and apartments where you feel at home

  • Fully equipped studios and apartments
  • Additional services available to book – as suits your needs:
    • Buffet breakfast
    • Interim cleaning from € 30.00
    • Final cleaning from € 75.00
  • Check-in/Check-out:
    • Check-in from 15.00 | Early check-in from 11.00: € 65.00
    • Check-out by 11.00 | Late check-out up to 15.00: € 65.00

Culinary indulgence to match your rhythm

  • Nutrient-dense buffet breakfast available to book as an add-on - open daily from 07.30 to 10.00 
    • € 21.00 per adult
    • € 14.00 for children (6-11.99 years old)
    • € 9.00 for infants (0-5.99 years old)
  • Day bar with a choice of coffee, tea, wine, beer, fizzy drinks and refreshing alcohol-free drinks – daily from 11.00 to 18.00
  • Drinks machine with non-alcoholic refreshments
  • Delicious half-board available to book as an extra in our sister resort - Das Hohe Salve Sportresort - directly opposite. Just let Reception know and we will take care of it for you.
  • Culinary experiences at the à la carte restaurant Das Brixx in our sister resort Das Hohe Salve

Move & Relax - Your source of energy

  • Fitness room with functional equipment – open daily from 08.00 to 21.45
  • Group training sessions and Move offers at the sister resort Das Hohe Salve on request
  • Indoor pool with integrated children's pool – open daily from 08.00 to 21.45
  • Relax area, with Finnish sauna, Biosauna and steam bath – open daily from 14.00 to 21.45
  • Extensive relaxation room and sunny roof terrace
  • Massages and beauty treatments – soothing treatments available on request at the sister resort Das Hohe Salve
  • Bathing bag (bathing robe, towel, flip-flops) – provided free of charge once per room (€30.00 for each additional bag)

Guest service and an ambience of well-being for relaxing holidays

  • Reception open daily from 08.00 to 20.00, with personalised service and information about the surrounding area
  • Games available on loan at Reception to keep families entertained
  • Ski passes and cable car tickets available at Reception for your convenience
  • Snack and drinks vending machines available round the clock, with chilled drinks and small snacks.
  • Recreation room with TV, darts, billiards, pinball, and arcade games accessible at any time for socializing
  • 'Skistüberl' common room with microwave, kettle and toaster freely available to use
  • Self-service guest laundry with washing machines, dryer, drying racks and ironing facilities (a chip is required to use the washing machine - available at Reception) - € 6.00 per wash and dry cycle

Cleaning and laundry change as required

  • Bed linen and towels included when you arrive – replacements are available to book via out interim cleaning service option
  • Waste disposal every day is included
  • Flexible additional booking for interim cleaning available
    • Small: Towel change € 30.00
    • Medium: Laundry and towel change € 50.00
    • Large: Laundry and towel change, plus cleaning of floors € 75.00 (kitchen and dishes not included)
  • Final cleaning from stays of 7 nights – € 75.00 Studio with kitchen | € 120.00 Apartment with kitchen (apartments without a kitchen do not have a final cleaning charge)

Welcoming and straightforward - everything for families

  • Outdoor play area 'Pletzi's Activity Park', with multi-functional space to run about, play and let off steam
  • Indoor playroom with play kitchen, climbing wall, board games and much more
  • Baby package available free of charge – including travel cot, high chair, nappy changing facilities and nappy pail (please reserve in advance)
  • Buggy hire available at Reception – deposit € 150.00; daily hire fee € 7.00
  • Games available on loan from reception
  • Magic carpet at SkiWelt Wilder Kaiser–Brixental for skiing and ice garden for ice-skating right outside the hotel
  • Just 150 metres to the cable car – ideal for family adventures in the MountainAdventureWorlds, or on the piste
  • With everything here, but not having to do a thing – with no fuss or timetable

A totally relaxing holiday with your dog

  • Dogs are very welcome
  • € 25.00 per night

Getting here and getting about made easy

  • Garage € 8.00 per day (advance registration only)
  • E-charging station (billing via a separate card)
  • Luggage room available to use free of charge – ideal for early arrival, or later departure

Digital and flexible procedures

  • Free W-Fi throughout the building
  • Guest card sent via e-mail for numerous discounts and benefits to enjoy in the region

Sport service and equipment hire for an action-packed time out

  • Ski storage room, with ski shoe warmer for toastie feet and dry equipment the next day
  • 10% discount on ski hire – when reserved online in advance via Intersport Oberhauser
  • Free ski storage right at the valley station with our partner, Intersport Oberhauser
  • 10% discount on bike hire – again when reserved online in advance via Intersport Oberhauser

Why you will love our Aparthotel:

  • Freedom – you decide whether you cook yourself, have breakfast or relax and unwind
  • Flexibility – your time, your pace, your holiday
  • Service instead of obligation – Offers instead of specifications
  • Comfort just like you enjoy at home – with a little bit extra

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